Terms of Service

Last updated: August 5, 2026

Welcome to AMÉLY CANDLES! AMÉLY CANDLES is an online store operated by AMELY LLC, a Florida limited liability company. The terms “we,” “us,” and “our” refer to AMELY LLC. References to “AMÉLY CANDLES” in these Terms of Service refer to AMELY LLC and the online store it operates. AMELY LLC operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). AMÉLY CANDLES is powered by Shopify, which enables us to provide the Services.

The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information regarding your legal rights and cover areas such as warranties, disclaimers, and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you must not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be required to provide certain information, such as your email address, billing information, payment information, and shipping information. You represent and warrant that all information you provide through our store is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We have made every effort to display our products and services accurately through our online store. However, please note that product colors and appearance may vary depending on the type of device you use to access the store and its settings.

We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or exactly match how it is displayed or presented in our online store.

All product descriptions may be modified at any time without prior notice at our sole discretion. We reserve the right to discontinue the sale of any product at any time and to limit the quantities of any products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 – CANDLE CARE AND SAFETY

Our candles are handcrafted products intended for their ordinary household use. To protect your safety and the safety of your home, please follow these instructions whenever you burn an AMÉLY CANDLES product:

  • Always burn your candle within sight. Never leave a burning candle unattended.
  • Place the candle on a stable, flat, heat-resistant surface, away from drafts, vents, and air currents.
  • Keep burning candles at least 12 inches (30 cm) away from anything that can catch fire, including curtains, furniture, books, paper, and decorations.
  • Keep candles out of reach of children and pets at all times.
  • Trim the wick to ¼ inch (approximately 6 mm) before each use to ensure a clean, controlled burn.
  • Do not burn a candle for longer than 4 hours at a time, and discontinue use when approximately ½ inch (1.3 cm) of wax remains.
  • Never touch or move a candle while the wax is liquid or the container is hot.

Failure to follow these instructions increases the risk of fire, injury, or property damage. AMÉLY CANDLES is not liable for any injury, loss, or damage resulting from improper use, misuse, or failure to follow the safety instructions provided with the product or in these Terms of Service. For detailed candle care and safety guidance, please see our Candle Care & Safety page.

SECTION 4 – ORDERS

When you place an order, you are making an offer to purchase. AMÉLY CANDLES reserves the right to accept or reject your order for any reason at its sole discretion. Your order will not be accepted until AMÉLY CANDLES confirms its acceptance. We must receive and process your payment before accepting your order.

You should carefully review your order before completing your purchase, as AMÉLY CANDLES may not be able to accommodate cancellation requests after an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you by contacting the email address, billing address, or telephone number provided at the time the order was placed.

You may cancel or return your purchase only in accordance with our Return & Refund Policy.

You represent and warrant that your purchase is for personal or household use only and not for resale or commercial export.

SECTION 5 – PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in the order confirmation email sent to you. Unless otherwise expressly stated, published prices do not include taxes, shipping charges, handling fees, customs duties, or import fees.

Prices displayed in our online store may differ from prices offered in physical stores or other online stores operated by third parties. We may occasionally offer promotions through the Services that are subject to terms and conditions different from these Terms. If there is a conflict between the terms of a promotion and these Terms, the promotion terms will prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You agree to promptly update your account information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you when necessary.

You represent and warrant that (i) the credit card information you provide is true, accurate, and complete; (ii) you are duly authorized to use such credit card for the purchase; (iii) charges incurred by you will be honored by your credit card company; and (iv) you will pay all charges incurred at the posted prices, including shipping and handling fees and any applicable taxes.

SECTION 6 – SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We shall not be liable for delays caused by shipping carriers, customs clearance procedures, or events beyond our control. Once products are transferred to the carrier, title and risk of loss pass to you. For detailed information about processing times, shipping rates, and delivery areas, please review our Shipping Policy.

SECTION 7 – INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, service marks, text, samples, images, graphics, product reviews, videos, audio content, and the design, selection, and arrangement thereof, are the property of AMÉLY CANDLES, its affiliates, or licensors and are protected by U.S. and international patent, copyright, trademark, and other intellectual property laws.

These Terms permit you to use the Services solely for your personal and non-commercial use. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.

Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting you any license or other rights under any patent, trademark, copyright, or other intellectual property of AMÉLY CANDLES, Shopify, or any third party. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved by AMÉLY CANDLES.

The names, logos, product names, service names, designs, and slogans of AMÉLY CANDLES are trademarks of AMÉLY CANDLES, its affiliates, or licensors. You must not use such trademarks without the prior written permission of AMÉLY CANDLES. Shopify’s name, logo, product names, service names, designs, and slogans are trademarks of Shopify. All other names, logos, product names, service names, designs, and slogans appearing within the Services are trademarks of their respective owners.

SECTION 8 – OPTIONAL TOOLS

We may provide you with access to customer tools offered by third parties as part of the Services, which we neither monitor nor control and over which we have no input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, conditions, or endorsements of any kind. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms under which such tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be considered part of the Services and shall be subject to these Terms of Service.

SECTION 9 – THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including embedded third-party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party material or website that you choose to access. If you choose to leave the Services and access third-party materials or websites, you do so at your own risk.

We shall not be liable for any damage or loss related to your access to any third-party website, or your purchase or use of any products, services, resources, or content available through such websites. Please review the third party’s policies and practices carefully and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the relevant third party.

SECTION 10 – RELATIONSHIP WITH SHOPIFY

AMÉLY CANDLES is powered by Shopify, which enables us to provide the Services. However, any sale or purchase made through our store is conducted directly between you and AMÉLY CANDLES.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the transactions between you and AMÉLY CANDLES, including any injury, damage, or loss arising from the purchase of products or services. You hereby expressly release Shopify and its affiliates from any claims, damages, and liabilities arising out of or related to your purchases and transactions with AMÉLY CANDLES.

SECTION 11 – PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, which may be viewed here. Certain personal information may also be subject to Shopify’s Privacy Policy, which may be viewed here.

By using the Services, you acknowledge that you have read our Privacy Policy.

Because the Services are hosted by Shopify, Shopify collects and processes personal information regarding your access to and use of the Services in order to provide and improve our Services. Information that you submit through the Services may be transmitted to and shared with Shopify, as well as with third parties that may be located in countries other than your own, for the purpose of providing the Services.

Please review our Privacy Policy for more information about how we, Shopify, and our partners use your personal information.

SECTION 12 – COMMENTS

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, comments, reviews, proposals, plans, or other content (collectively, “Comments”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Comments in any medium for any purpose, including commercial use.

For example, we may use our rights under this license to operate, provide, evaluate, improve, optimize, and promote the Services and to fulfill our obligations and exercise our rights under these Terms of Service.

You further represent and warrant that: (i) you own or otherwise control all rights to the Comments; (ii) you have disclosed any compensation or incentives received in connection with your submission of Comments; and (iii) your Comments comply with these Terms.

We are and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay compensation for any Comments; or (3) to respond to any Comments.

We may, but have no obligation to, monitor, edit, or remove Comments that we determine, in our sole discretion, are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violate any party’s intellectual property rights or these Terms of Service.

You agree that your Comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your Comments will not contain unlawful, abusive, or obscene material, nor contain any computer virus or other malware that could affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Comments. You are solely responsible for any Comments you make and their accuracy. We assume no responsibility or liability for any Comments posted by you or any third party.

SECTION 13 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, or product availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.

SECTION 14 – PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not access or use the Services, directly or indirectly:

(a) for any unlawful or malicious purpose;

(b) to violate any international, federal, provincial, state, or local laws, regulations, or ordinances;

(c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;

(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against any person;

(e) to submit false or misleading information;

(f) to upload, download, use, or reuse material that does not comply with these Terms;

(g) to transmit or procure the sending of advertising or promotional material, including junk mail, chain letters, spam, or any similar solicitation;

(h) to impersonate or attempt to impersonate any person or entity; or

(i) to engage in any conduct that restricts or inhibits any other person’s use or enjoyment of the Services, or which may harm AMÉLY CANDLES, Shopify, or users of the Services.

Additionally, you agree not to:

(a) upload or transmit viruses or any malicious code;

(b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services;

(c) collect or track the personal information of others;

(d) engage in spam, phishing, pharming, pretexting, scraping, or similar activities;

(e) use any robot, spider, scraping tool, automated process, artificial intelligence tool, or other automated means to access the Services; or

(f) interfere with or circumvent security features or access restrictions implemented by us.

We reserve the right to suspend, disable, or terminate your account without notice if we determine that you have violated any part of these Terms.

SECTION 15 – AGENTS

15.1 This section (“Agent Terms”) applies if you use, permit, enable, or cause the deployment of an Agent to access, use, or interact with any Service. “Agent” means any software or service that performs autonomous or semi-autonomous actions on behalf of, or under instructions from, any person or entity and that may operate using a person’s device without direct supervision.

15.2 No Agent may access, use, or interact with the Services unless it is properly identified and operates in strict compliance with the requirements of Section 15.4 below.

15.3 We may limit, including through technical measures, the access, use, and interaction of any Agent with the Services.

15.4 Agents must:

(i) identify themselves in every HTTP/HTTPS request by including “Agent/[agent-name]” in the user-agent string;

(ii) not conceal or misrepresent that access is being performed by an Agent;

(iii) respond truthfully to requests seeking to determine whether interactions originate from a human or a computer; and

(iv) not circumvent any measures intended to block, limit, modify, or control Agent access to the Services.

SECTION 16 – TERMINATION

We may terminate this agreement or your access to the Services (or any part thereof) at our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

The following sections shall survive termination: Intellectual Property, Comments, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 17 – DISCLAIMER OF WARRANTIES

The information presented on or through the Services is provided for general informational purposes only. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk.

UNLESS EXPRESSLY STATED OTHERWISE BY AMÉLY CANDLES, THE SERVICES AND ALL PRODUCTS PROVIDED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY REPRESENTATION, WARRANTY, OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. Please also refer to our Candle Care & Safety page for important product safety information.

SECTION 18 – LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL AMÉLY CANDLES, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, LICENSORS, OR SHOPIFY AND ITS AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCT PURCHASED THROUGH THE SERVICES.

SECTION 19 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless AMÉLY CANDLES, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any loss, damage, liability, claim, or expense, including reasonable attorneys’ fees, arising out of:

(1) your breach of these Terms of Service;

(2) your violation of any law or the rights of a third party; or

(3) your access to or use of the Services.

We will notify you of any indemnifiable claim. We may control the defense and settlement of such claim at your expense, including selecting legal counsel, provided we will not settle any claim imposing non-monetary obligations upon you without your consent. You agree to cooperate fully in the defense of any such claim.

SECTION 20 – SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any remaining provisions.

SECTION 21 – WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 22 – ASSIGNMENT

You may not delegate, transfer, or assign this agreement or any of your rights or obligations under these Terms without our prior written consent, and any attempted assignment shall be null and void.

We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice.

SECTION 23 – GOVERNING LAW

These Terms of Service, and any dispute arising from or relating to them, shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. You and AMELY LLC agree to submit to the exclusive personal jurisdiction and venue of the state and federal courts located in Hillsborough County, Florida.

SECTION 24 – HEADINGS

The headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms.

SECTION 25 – CHANGES TO THE TERMS OF SERVICE

You may review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

We will notify you of any material changes to these Terms as required by applicable law, and such changes will become effective on the date specified in the notice.

Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 26 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

AMELY LLC (doing business as AMÉLY CANDLES)
Phone: +1 (813) 550-7123
Email: amely5056@gmail.com
Address: 8820 W Waters Ave, A312, Tampa, FL 33615, United States