Privacy Policy

Last updated: August 5, 2026

AMÉLY CANDLES is an online store operated by AMELY LLC, a Florida limited liability company (“AMELY LLC,” “we,” “us,” or “our”), including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). AMELY LLC is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another individual. Personal information does not include information collected anonymously or information that has been de-identified so that it cannot reasonably identify or be linked to you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:

  • Contact Details, including your name, address, billing address, shipping address, telephone number, and email address.
  • Financial Information, including credit card numbers, debit card numbers, financial account information, payment card information, transaction details, payment method, payment confirmations, and other payment-related information.
  • Account Information, including your username, password, security questions, preferences, and settings.
  • Transaction Information, including items you view, add to your cart, save to your wishlist, purchase, return, cancel, and your past transactions.
  • Communications With Us, including information you provide when communicating with us, such as when submitting a customer service inquiry.
  • Device Information, including information about your device, browser, network connection, IP address, and other unique identifiers, collected in part through cookies, advertising pixels, and similar tracking technologies.
  • Usage Information, including information about how and when you interact with or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly From You, including when you create an account, visit or use the Services, communicate with us, or otherwise provide personal information.
  • Automatically Through the Services, including information from your device when you use our products or services or visit our websites, as well as through cookies, advertising pixels, and similar technologies.
  • From Our Service Providers, including when we engage them to provide certain technologies or when they collect or process personal information on our behalf.
  • From Our Partners or Other Third Parties, including advertising and analytics partners such as Meta, Google, and TikTok.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

Provide, Personalize, and Improve the Services

We use your personal information to provide the Services, including fulfilling our contract with you, processing payments, managing orders, remembering your preferences, sending account-related notifications, processing purchases, returns, maintaining your account, arranging shipping, facilitating returns, allowing you to post reviews, and providing a personalized shopping experience, including product recommendations.

Marketing and Advertising

We use your personal information for marketing and promotional purposes, including sending promotional emails and text messages (SMS), displaying targeted advertisements for our products on social media platforms and other websites, and measuring the performance of our advertising through advertising pixels and similar tracking technologies, such as the Meta (Facebook) Pixel, Google Ads, and TikTok Pixel.

If you provide your mobile phone number and opt in to receive SMS marketing messages, you may receive recurring automated promotional and personalized marketing messages from us. Message and data rates may apply, and message frequency varies. Consent to receive SMS marketing messages is not a condition of any purchase. You may opt out at any time by replying STOP, or reply HELP for assistance.

Security and Fraud Prevention

We use your personal information to authenticate your account, provide a secure shopping experience, detect and prevent fraud, investigate illegal or malicious activities, and protect our Services and users. You are responsible for maintaining the confidentiality of your account credentials.

Communicating With You

We use your personal information to provide customer support, respond to inquiries, deliver services efficiently, and maintain our business relationship with you.

Legal Reasons

We use your personal information to comply with applicable laws, respond to legal requests, participate in legal proceedings, and enforce our terms, policies, and legal rights.

How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • With Shopify, vendors, and service providers that perform services on our behalf, such as payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping.
  • With advertising and analytics partners, such as Meta, Google, and TikTok, to deliver and measure targeted advertising through advertising pixels and similar tracking technologies.
  • With business and marketing partners to provide marketing services and personalized advertising.
  • When you direct, request, or consent to the disclosure of information to third parties.
  • With our affiliates and corporate group members.
  • In connection with a business transaction such as a merger, acquisition, or bankruptcy proceeding, or to comply with legal obligations and protect our rights.

Relationship With Shopify

The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services. Information you submit through the Services may be transmitted to and shared with Shopify and third parties located in countries other than your own.

To learn more about how Shopify uses your personal information and your privacy rights, please review Shopify’s Consumer Privacy Policy.

Third-Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties. We are not responsible for the privacy, security, accuracy, or reliability of such third-party sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Data

The Services are not intended for use by individuals under the age of majority in their state, province, or country of residence, and we do not knowingly collect personal information from such individuals. If you are a parent or guardian and believe that a minor has provided personal information to us, please contact us so that we can delete such information.

Security and Retention of Your Information

No method of transmission or storage is completely secure, and we cannot guarantee absolute security. We recommend that you avoid sending sensitive information through unsecured channels.

We retain personal information for as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Right to Access your personal information.
  • Right to Delete your personal information.
  • Right to Correct inaccurate personal information.
  • Right to Data Portability.
  • Right to Opt Out of the Sale or Sharing of Personal Information for targeted advertising purposes.
  • Right to Manage Communication Preferences and unsubscribe from promotional emails or SMS messages at any time.

To exercise any of these rights, please contact us using the contact information below.

Complaints

If you have concerns regarding how we process your personal information, please contact us. Depending on your location, you may also have the right to file a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside your country of residence.

Where required, we rely on recognized transfer mechanisms, including Standard Contractual Clauses approved by the European Commission or equivalent safeguards under applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. We will post the updated version on this website and revise the “Last Updated” date accordingly.

Contact

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

AMELY LLC (doing business as AMÉLY CANDLES)
Phone: +1 (813) 550-7123
Email: amely5056@gmail.com
Address: 8820 W Waters Ave, A312, Tampa, FL 33615, United States